Crowne Plaza Resort Guam, Tumon ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

801 Pale San Vitores Rd, Tumon, Guam, 96913

“With the airport just a short drive away and a convenient store right outside, this hotel is perfectly situated for travelers looking to explore the area.”view full review

Crowne Plaza Resort Guam offers luxurious resort facilities and a beachfront position within Guam's shopping, culture and entertainment center. This 5-star property features various amenities including a Kids' Pool, a cultural BBQ show, and spacious family-friendly suites.

Rooms & Amenities

All guestrooms at Crowne Plaza Resort Guam include free Wi-Fi, air conditioning, and laptop-friendly workspaces. Newly renovated rooms feature ocean views, balconies, and are suitable for families with up to five guests. Amenities also include flat-screen TVs and Nespresso coffee machines.

Dining & Nearby Options

The resort provides dining options featuring an appetizing breakfast, lunch, and buffet dinner, along with a well-regarded cultural BBQ show. Nearby restaurants include Tony Roma's and California Pizza Kitchen, both within 500 meters.

Leisure & Recreation

Crowne Plaza Resort Guam boasts a Grand Pool Complex, extensive beach access, water activities, and daily island programming that includes yoga and water aerobics. Guests can enjoy additional recreation options such as parasailing and deep-sea fishing.

Location & Transportation

The Tumon hotel is conveniently located just ten minutes' drive from Guam International Airport and a mere 2-minute drive from local shopping centers such as Micronesia Mall. Public transport access is available within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

2 persons

27 m²

1 King-size bed

Shower

Air conditioning

room details

Premium King Room Ocean View

2 persons

32 m²

1 King-size bed

Shower

Bathtub

room details

Suite

2 persons

54 m²

1 King-size bed

Shower

Bathtub

room details

Oceanfront Premium King Room

2 persons

32 m²

1 King-size bed

Shower

Bathtub

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Tumon900 m

Airports

Antonio B. Won Pat International (GUM) 14.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Culinary Experience

“I had an lovely night at the beachside BBQ & cultural dinner show. For $68 per person, we feasted on delicious food while enjoying traditional performances. Although the food selection wasn't extensive, the cultural show was nice, drawing us into the local vibes and giving me a deeper appreciation for Guam's heritage.” view full review

Fun Water Activities

“During my stay, I enjoyed the vibrant water sports scene right at the beachfront. The complementary activities, including snorkeling, were quite enjoyable. I saw so many colorful fish and coral right by the shore! It added a fun and adventurous twist to our daily routine and was perfect to unwind by the beach.” view full review

Stunning Ocean View

“I stayed in an ocean view junior suite that was absolutely beautiful. Waking up to the amazing view of the ocean each morning was a highlight of our trip. The room came well-stocked with necessities like shampoo and coffee, adding to the overall comfort of our stay.” view full review

Fantastic Entertainment Options

“The hotel offered nightly entertainment that was both engaging and fun. I especially loved the fire show! The performers were lovely, and they even brought guests up to join. It was such a lively atmosphere that made our evenings nice and allowed us to experience the local culture in an exciting way.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Hiking
Cycling
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Pedicure
Manicure
Facial
Beauty treatment
Pool with view
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

801 Pale San Vitores Rd, Tumon, Guam, 96913

Map view

801 Pale San Vitores Rd, Tumon, Guam, 96913

City landmarks

Landmark

Two Lovers Leap

3.2 km

Mall

Kmart

1.2 km

Aquarium

UnderWater World

2.2 km

Landmark

Archbishop Felixberto Flores Memorial Circle

1.5 km

Landmark

Statue of Quiquha

1.5 km

Beach

Matapang Beach Park

1.5 km

Park

Ypao Beach

1.1 km

Beach

Ypao Beach Archeological Site

1.9 km

Shopping Area

T Galleria by DFS

2.2 km

Landmark

Goddess of Life

1.7 km

Landmark

Tumon Bay

860 m

Beach

Tumon Beach

2.2 km

Landmark

Japanese gun

2.2 km

Landmark

Usa Gun Club

640 m

Landmark

Onward Beach Resort

1.5 km

Opera House

SandCastle Guam

2.2 km

Landmark

Guam Zoo

1.5 km

Landmark

Camp Hyatt

1.0 km

Shopping Area

Acanta Mall

1.5 km

Landmark

Ride the Ducks Guam

1.1 km

Mall

Tumon Sands Plaza

2.2 km

Landmark

Tumon Bay snorkeling

1.9 km

Landmark

H.i.s.グアム支店

2.2 km

Landmark

Tarza Magical Adventure Zone and Water Park

4.2 km

Landmark

Main Tower

3.0 km

Shopping Area

the Plaza

4.2 km

Nearby

Tagada Guam Amusement Park

30 m

Church

Blessed Diego Church

420 m

490 S Marine Corps Dr

Chinese Park

480 m

14A

I Love Guam 圖騰

510 m

Restaurants

Haagen Dazs

1.5 km

1225 Pale San Vitores Rd # 1275 the Plaza shopping center

Samurai

20 m

Fiesta Resort Guam

California Pizza Kitchen Guam

460 m

1225 Pale San Vitores Rd The Plaza

Katsu

180 m

Pale San Vitores Road 3F Cｅｎｔｒａｌ Pｌａｚａ

Godiva Chocolatier Cafe

400 m

Pale San Vitores Road

Wara

710 m

Pale San Vitores Rd. Ocean Plaza

Terry's Local Comfort Food

580 m

901 Pale San Vitores Rd

Meskla Dos

790 m

413 N Marine Corps Dr Across K-Mart

Fujiichiban Ramen 1

720 m

15177 Pale san vitores Rd

Tony Roma's

550 m

Ground Floor of Royal Orchid Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 970 reviews

#5 of 22 hotels in Tumon based on Tripadvisor

Julie

United States, February 2025

7.4/10

I had a decent stay at the hotel, though there were some notable issues. The location was great, offering a beautiful ocean view, and the outdoor facilities were well-maintained. However, the bed was far too firm for my liking, making it difficult to get a good night's sleep. The service varied-while some staff were friendly, I encountered a few who were less than pleasant. Overall, it was okay, but not quite what I expected for the price.

Rooms

6.0

The room was clean but the mattress was incredibly firm, which made sleeping uncomfortable.

Service

7.0

Some staff were friendly and helpful, but others in the pool area were rude.

Location

9.0

The location was fantastic, with a great view of the ocean and easy access to local attractions.

Dining

7.0

The buffet lunch was excellent, but I found the coffee options in the room to be quite disappointing.

Facilities

8.0

The outdoor amenities, including the pools and beach access, were nice but the pool hours were limited.

Susan

United States, January 2025

6.2/10

I recently stayed at this hotel, and while I loved the views and beachfront location, a few major drawbacks affected my experience. The rooms were clean but very basic for the price, and the service fell short in a few areas. Overall, it's a decent option for a beach getaway, but be mindful of some extra costs and limited dining offerings.

Rooms

6.0

The rooms were clean and adequate, but I found the mattress to be uncomfortably firm. I felt that for the price, it should offer more comfort. Additionally, the provided instant coffee was not appealing.

Service

7.0

The staff was mostly friendly, but there was a noticeable lack of communication regarding the welcome amenities and condition of the facilities. I didn't feel my concerns were welcomed during the checkout process.

Location

8.0

The beachfront location was beautiful and offered stunning ocean views, but the area was crowded with tourists, and getting proper guidance on local dining was a challenge.

Dining

5.0

The dining experience was somewhat disappointing, especially the breakfast buffet, which lacked variety and quality compared to other hotels in the area.

Facilities

6.0

The outdoor facilities were nice, particularly the pools, but the opening hours were limited, and there's definitely room for improvement in maintenance. I also didn't find the signage within the hotel very helpful.

Bob

United States, December 2024

5.8/10

The hotel is perfectly situated right on the beach, offering stunning ocean views and a lovely grassy area. However, the management's frugality and the overall maintenance of the property left much to be desired. Our air conditioning struggled to keep the room cool, and the room quality did not meet my expectations for a hotel in this price range.

Rooms

5.0

Our room was cramped and did not come with additional amenities like teabags, which was disappointing. The furniture felt cheap and was in dire need of replacement.

Service

6.0

While some staff were friendly and accommodating, the management was not very helpful, especially regarding requests for basic items like water.

Location

9.0

The hotel has a great location right on Tumon Bay, with easy access to the beach and beautiful sunset views.

Dining

5.0

The breakfast was one of the worst I've experienced at comparable hotels. The options lacked variety and quality.

Facilities

5.0

The facilities are in need of urgent upgrades. Carpets were dirty, and certain areas were marked off for repairs, which gave off a neglected vibe.

Roger

United States, October 2024

7.8/10

I had an overall lovely time at Crowne in Guam. The hotel vibe is fresh, elegant, and inviting, perfect for relaxation. The beach was stunning, and I enjoyed lounging in the hammocks all day. However, my experience was marred by early check-in fees and some service hiccups that could be improved.

Rooms

9.0

My room was clean, quiet, and cozy. I appreciated having everything I needed.

Service

5.0

While some staff members were friendly, my check-in process was a bit frustrating and could have been more accommodating.

Location

10.0

The hotel is ideally located right by the beach with easy access to various amenities.

Dining

7.0

Dining options were decent, but nothing too extraordinary. I was hoping for a bit more variety.

Facilities

8.0

The pool and beach facilities were well-maintained and enjoyable for relaxation.

Richard

United States, October 2024

6.2/10

My stay at this resort was quite mixed. The outdoor facilities were lovely, and the beach view from my room was a highlight, but the room itself left a lot to be desired, particularly the uncomfortable mattress. The service had its moments, but overall, the dining options and some aspects of the infrastructure felt outdated. The price felt high compared to the experience I received.

Rooms

5.0

The room was large but needed some renovations, particularly the mattress which was extremely firm and uncomfortable. The view from the balcony was great, but the infrastructure felt tired.

Service

6.0

Although I had a bit of an issue with my room that was promptly addressed, overall, the service was somewhat slow, which was frustrating at times.

Location

7.0

The location was good if you enjoy being near a public beach, but there were also a lot of locals on the beach, which could be distracting. It's a bit far from shops and restaurants, requiring a walk or a rental car.

Dining

6.0

Dining was okay but nothing special. The barbecue dinner show was fun, but I found the regular food options to be quite lackluster considering the price.

Facilities

7.0

The pools were nice, although they opened late and closed early, limiting access. The outdoor facilities could be better maintained but were enjoyable when they were open.